Payment – Streamtech

STREAMTECH PAYMENTS

Streamline Your
Payments Today!

Say goodbye to long queues and complicated processes.

Our Trusted Payment Partners

Card Payments

Online Merchant Partners

Bank

Over the Counter

The Streamtech App

COMING SOON ...

Streamtech Payment Portal

Unlock The Potential
Of Ease of Subscription

Card Payment

Streamtech Payment Portal

Unlock The Potential
Of Ease of Subscription

Online Merchant Partners

Pay your bills through our accredited online merchant partners.
Available payment options may vary depending on the selected platform.
Please follow the instructions provided by the partner to complete your transaction.

Streamtech Payment Portal

Unlock The Potential
Of Ease of Subscription

BANK

Make payments easily through participating banks.
You may settle your bill via over-the-counter deposit or online bank transfer.
Once payment is completed, please allow time for posting and verification.

Streamtech Payment Portal

Unlock The Potential
Of Ease of Subscription

Over the Counter

Pay your bill over the counter through our authorized payment partners. Visit any participating branch and provide your account details when making a payment. Please keep your official receipt for reference and verification

STREAMTECH APP

Unlock The Potential
Of Ease of Subscription

Streamtech App

Pay your bill conveniently through the Streamtech App using GCash. Simply select GCash as your payment method and complete the transaction securely.

Your payment will be reflected once successfully processed.

CUSTOMER CARE TEAM

Check These Before Submitting (Other Technical Issues)

Before submitting your concern, please make sure you’ve reviewed your issue carefully. Providing complete and accurate information helps us handle your request faster. Once you’re ready, you can proceed to log your concern and our team will assist you promptly.

PLEASE CHECK THE BOXES IF FOLLOWING THINGS ARE CLEARED

Check if your account is up to date. No Outstanding balance

Before submitting your request, please make sure your account is up to date. Only accounts with no outstanding balance can be processed for service issues or reconnections. Ensuring this helps us handle your concern more quickly and efficiently.

Quick links: Request for SOA to pay / How and where to pay?

Ensure your internet or service device is powered on.

Ensure your internet or service device is powered on. Without power to the modem, your connection will be disconnected, and we won’t be able to process your request.

Restart your device to see if the issue resolves temporarily.

Try restarting your device to see if the issue resolves temporarily. This simple step can often restore your connection without further troubleshooting.

Confirm all cables or connections are properly secured.

Make sure all cables and connections are securely plugged in. Loose or disconnected cables can cause service interruptions.

See if You’ve Received an SMS About Area Outages

Make sure all cables and connections are securely plugged in. Loose or disconnected cables can cause service interruptions.

Quick links: Change Your Registered Number for SMS Notifications

Technical Concerns - Other Technical Issues

It looks like your internet isn’t working at the moment. Please submit your request so our team can investigate the issue. We’ll work to restore your connection as quickly as possible. You’ll be notified once your service is back online and fully operational.

Region

Provice

City

By ticking the box I have read and agree to the Terms and Conditions and Privacy Policy

I Agree

CUSTOMER CARE TEAM

Check These Before Submitting (Hardware Issues)

Before submitting your concern, please make sure you’ve reviewed your issue carefully. Providing complete and accurate information helps us handle your request faster. Once you’re ready, you can proceed to log your concern and our team will assist you promptly.

PLEASE CHECK THE BOXES IF FOLLOWING THINGS ARE CLEARED

Check if your account is up to date. No Outstanding balance

Before submitting your request, please make sure your account is up to date. Only accounts with no outstanding balance can be processed for service issues or reconnections. Ensuring this helps us handle your concern more quickly and efficiently.

Quick links: Request for SOA to pay / How and where to pay?

Confirm all cables or connections are properly secured.

Make sure all cables and connections are securely plugged in. Loose or disconnected cables can cause service interruptions.

See if You’ve Received an SMS About Area Outages

Make sure all cables and connections are securely plugged in. Loose or disconnected cables can cause service interruptions.

Service Fee will be charged

A service fee may apply for hardware replacement. The exact charge will depend on the specific case.

Quick links: Change Your Registered Number for SMS Notifications

Technical Concerns - Hardware Issues

If you are experiencing intermittent internet issues, our technical team is here to assist you. Please note the times and patterns of the disruption, as this helps us diagnose the problem faster. Provide your account details so we can investigate and take appropriate action. Our goal is to ensure a stable and reliable connection for all subscribers.

Region

Province

City

Attachments

Picture of damage at Hardware(Wires or Modem)

Hardware issues such as broken wires or damaged components may require replacement. Service fees apply on a case-by-case basis.

Upload Photo Here

By ticking the box I have read and agree to the Terms and Conditions and Privacy Policy

I Agree

CUSTOMER CARE TEAM

Check These Before Submitting (Cable TV Issues)

Before submitting your concern, please make sure you’ve reviewed your issue carefully. Providing complete and accurate information helps us handle your request faster. Once you’re ready, you can proceed to log your concern and our team will assist you promptly.

PLEASE CHECK THE BOXES IF FOLLOWING THINGS ARE CLEARED

Check if your account is up to date. No Outstanding balance

Before submitting your request, please make sure your account is up to date. Only accounts with no outstanding balance can be processed for service issues or reconnections. Ensuring this helps us handle your concern more quickly and efficiently.

Quick links: Request for SOA to pay / How and where to pay?

Ensure your cable box device is powered on..

Ensure your internet or service device is powered on. Without power to the modem, your connection will be disconnected, and we won’t be able to process your request.

Restart your cable box to see if the issue will be resolve.

Try restarting your device to see if the issue resolves temporarily. This simple step can often restore your connection without further troubleshooting.

Confirm all cables or connections are properly secured.

Make sure all cables and connections are securely plugged in. Loose or disconnected cables can cause service interruptions.

See if You’ve Received an SMS About Area Outages

Make sure all cables and connections are securely plugged in. Loose or disconnected cables can cause service interruptions.

Quick links: Change Your Registered Number for SMS Notifications

Technical Concerns - CABLE TV ISSUES

If you are experiencing intermittent internet issues, our technical team is here to assist you. Please note the times and patterns of the disruption, as this helps us diagnose the problem faster. Provide your account details so we can investigate and take appropriate action. Our goal is to ensure a stable and reliable connection for all subscribers.

Region

Province

City

Attachments

TV Screen Issue

Please upload a clear photo of your TV screen showing the issue you’re experiencing. This will help us identify the problem and assist you more efficiently. Make sure the screen and any error messages are clearly visible.

Upload Photo Here

By ticking the box I have read and agree to the Terms and Conditions and Privacy Policy

I Agree

CUSTOMER CARE TEAM

Check These Before Submitting (INTERMITTENT ISSUES)

Before submitting your concern, please make sure you’ve reviewed your issue carefully. Providing complete and accurate information helps us handle your request faster. Once you’re ready, you can proceed to log your concern and our team will assist you promptly.

PLEASE CHECK THE BOXES IF FOLLOWING THINGS ARE CLEARED

Check if your account is up to date. No Outstanding balance

Before submitting your request, please make sure your account is up to date. Only accounts with no outstanding balance can be processed for service issues or reconnections. Ensuring this helps us handle your concern more quickly and efficiently.

Quick links: Request for SOA to pay / How and where to pay?

Ensure your internet or service device is powered on.

Ensure your internet or service device is powered on. Without power to the modem, your connection will be disconnected, and we won’t be able to process your request.

Restart your device to see if the issue resolves temporarily.

Try restarting your device to see if the issue resolves temporarily. This simple step can often restore your connection without further troubleshooting.

Confirm all cables or connections are properly secured.

Make sure all cables and connections are securely plugged in. Loose or disconnected cables can cause service interruptions.

See if You’ve Received an SMS About Area Outages

Make sure all cables and connections are securely plugged in. Loose or disconnected cables can cause service interruptions.

Quick links: Change Your Registered Number for SMS Notifications

Technical Concerns - INTERMITTENT ISSUES

If you are experiencing intermittent internet issues, our technical team is here to assist you. Please note the times and patterns of the disruption, as this helps us diagnose the problem faster. Provide your account details so we can investigate and take appropriate action. Our goal is to ensure a stable and reliable connection for all subscribers.

Region

Province

City

Attachments

IP Address

Please upload a screenshot showing your IP address from IP Chicken. This will help us verify your connection details and properly process your request. Make sure the IP address is clearly visible in the screenshot.

Quick links: Link for checking the IP Address - Click Here

Upload Photo Here

Back of the modem
Please upload a clear photo of the back of your modem showing the Serial Number and MAC Address.

Upload Photo Here

By ticking the box I have read and agree to the Terms and Conditions and Privacy Policy

I Agree

CUSTOMER CARE TEAM

Check These Before Submitting (SLOW INTERNET CONNECTION)

Before submitting your concern, please make sure you’ve reviewed your issue carefully. Providing complete and accurate information helps us handle your request faster. Once you’re ready, you can proceed to log your concern and our team will assist you promptly.

PLEASE CHECK THE BOXES IF FOLLOWING THINGS ARE CLEARED

Check if your account is up to date. No Outstanding balance

Before submitting your request, please make sure your account is up to date. Only accounts with no outstanding balance can be processed for service issues or reconnections. Ensuring this helps us handle your concern more quickly and efficiently.

Quick links: Request for SOA to pay / How and where to pay?

Ensure your internet or service device is powered on.

Ensure your internet or service device is powered on. Without power to the modem, your connection will be disconnected, and we won’t be able to process your request.

Restart your device to see if the issue resolves temporarily.

Try restarting your device to see if the issue resolves temporarily. This simple step can often restore your connection without further troubleshooting.

Confirm all cables or connections are properly secured.

Make sure all cables and connections are securely plugged in. Loose or disconnected cables can cause service interruptions.

See if You’ve Received an SMS About Area Outages

Make sure all cables and connections are securely plugged in. Loose or disconnected cables can cause service interruptions.

Quick links: Change Your Registered Number for SMS Notifications

Technical Concerns - SLOW INTERNET CONNECTION

If you are experiencing intermittent internet issues, our technical team is here to assist you. Please note the times and patterns of the disruption, as this helps us diagnose the problem faster. Provide your account details so we can investigate and take appropriate action. Our goal is to ensure a stable and reliable connection for all subscribers.

Region

Province

City

Attachments

Speedtest

Please upload a screenshot of your speed test result. For accurate results, we recommend running the test using a LAN cable via a laptop or desktop computer. If a wired test is not available, please ensure that only one device is actively using the Wi-Fi while conducting the speed test.

Upload Photo Here

Back of the modem
Please upload a clear photo of the back of your modem showing the Serial Number and MAC Address.

Upload Photo Here

By ticking the box I have read and agree to the Terms and Conditions and Privacy Policy

I Agree

CUSTOMER CARE TEAM

Check These Before Submitting (NO INTERNET CONNECTION)

Before submitting your concern, please make sure you’ve reviewed your issue carefully. Providing complete and accurate information helps us handle your request faster. Once you’re ready, you can proceed to log your concern and our team will assist you promptly.

PLEASE CHECK THE BOXES IF FOLLOWING THINGS ARE CLEARED

Check if your account is up to date. No Outstanding balance

Before submitting your request, please make sure your account is up to date. Only accounts with no outstanding balance can be processed for service issues or reconnections. Ensuring this helps us handle your concern more quickly and efficiently.

Quick links: Request for SOA to pay / How and where to pay?

Ensure your internet or service device is powered on.

Ensure your internet or service device is powered on. Without power to the modem, your connection will be disconnected, and we won’t be able to process your request.

Restart your device to see if the issue resolves temporarily.

Try restarting your device to see if the issue resolves temporarily. This simple step can often restore your connection without further troubleshooting.

Confirm all cables or connections are properly secured.

Make sure all cables and connections are securely plugged in. Loose or disconnected cables can cause service interruptions.

See if You’ve Received an SMS About Area Outages

Make sure all cables and connections are securely plugged in. Loose or disconnected cables can cause service interruptions.

Quick links: Change Your Registered Number for SMS Notifications

Technical Concerns - NO INTERNET CONNECTION

If you are experiencing intermittent internet issues, our technical team is here to assist you. Please note the times and patterns of the disruption, as this helps us diagnose the problem faster. Provide your account details so we can investigate and take appropriate action. Our goal is to ensure a stable and reliable connection for all subscribers.

Region

Province

City

Attachments

Back of the modem
Please upload a clear photo of the back of your modem showing the Serial Number and MAC Address.

Upload Photo Here

By ticking the box I have read and agree to the Terms and Conditions and Privacy Policy

I Agree